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Facilitation in CoP
Facilitation in CoP
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Hello:
You are invited to participate in our survey "Facilitation Role in Communities of Practice". In this survey, you will be asked to complete a survey that asks questions about
background information,
the most difficult
facilitation tasks in Communities of Practice, and
the most important
facilitation tasks in Communities of Practice
. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Ilze Zigurs at
402-554-3182
or by email at
[email protected]
.
Thank you very much for your time and support.
PURPOSE
Facilitation
is an important ingredient of
online communities of practice
. However, it is not yet established exactly what tasks a facilitator has to perform in a communities of practice environment for it to be successful.
This questionnaire aims to shed some light on this area and lay a foundation for understanding facilitation tasks in communities of practice
.
Please start with the survey now by clicking on the
Continue
button below.
*
In what country do you live?
What is your gender?
male
female
*
In what kind of organization do you work?
Consultancy
Education
Finance, insurance or real estate
Public Administration
Manufacturing
Research Institution
Military
Health Care
Other
*
How many years of experience with online communities of practice do you have?
Less than 2 years
At least 2 years, but less than 5 years
At least 5 years, but less than 10 years
At least 10 years, but less than 20 years
20 years or more
*
How many years of experience with facilitating online communities of practice do you have
Less than 2 years
At least 2 years, but less than 5 years
At least 5 years, but less than 10 years
10 years or more
*
How many online communities of practice did you facilitate?
0 – 1 communities
2 – 4 communities
5 – 8 communities
9 – 14 communities
15 – 19 communities
20 communities or more
In how many different domains did you facilitate communities of practice (for example: military, education, finance, health care, et cetera)?
0 - 1 different domains
2 - 4 different domains
5 different domains or more
If you wish to receive an electronic copy of the results of this questionnaire, please enter your e-mail address
*
Please select
up to ten items
from the following list what you believe are
the most difficult
facilitation tasks in a community of practice, based on your own experience as a facilitator.
Definition of each items
Planning community meetings
Creating and maintaining an open, positive, and participative environment
Responding to outside requests regarding the community
Listening, clarifying and integrating information
Scanning community for ongoing / current activities
Acting as moderator between management and the community
Answering new members’ concerns
Understanding community tools and their capability
Promoting ownership and encouraging group responsibility
Developing and asking the right questions
Keeping community focus on its purpose
Presenting new members to the community
Presenting information to the community
Creating comfort with and promoting understanding of the tools and tool outputs
Bringing important information to new members
Preparing and supporting appropriate tools
Selecting appropriate tools for the community
Implementing a strategy for attracting new members
Gathering community relevant information from various sources
Advocating community independency to management
Encouraging new members to participate in the community’s activities
Managing the community through guidelines and rules
Coming up with suggestions, if necessary
Mediating conflicts within the community
Building cooperative relationships among members
Reporting to management about the community’s progress
Guiding the community to match with organizational processes and standards
Encouraging multiple perspectives
Initiating contact with potential community members
Promoting the community to potential members
Informing members regarding management concerns
Communicating with other existing communities
Sharing experience in serving the community with other potential communities
*
Please select
up to ten items
from the following list what you believe are
the most important
facilitation tasks in a community of practice, based on your own experience as a facilitator.
Definition of each item
Listening, clarifying and integrating information
Selecting appropriate tools for the community
Planning community meetings
Encouraging multiple perspectives
Understanding community tools and their capability
Creating comfort with and promoting understanding of the tools and tool outputs
Developing and asking the right questions
Responding to outside requests regarding the community
Presenting new members to the community
Scanning community for ongoing / current activities
Coming up with suggestions, if necessary
Creating and maintaining an open, positive, and participative environment
Implementing a strategy for attracting new members
Reporting to management about the community’s progress
Answering new members’ concerns
Acting as moderator between management and the community
Initiating contact with potential community members
Building cooperative relationships among members
Advocating community independency to management
Bringing important information to new members
Promoting ownership and encouraging group responsibility
Managing the community through guidelines and rules
Promoting the community to potential members
Communicating with other existing communities
Gathering community relevant information from various sources
Keeping community focus on its purpose
Preparing and supporting appropriate tools
Presenting information to the community
Encouraging new members to participate in the community’s activities
Sharing experience in serving the community with other potential communities
Guiding the community to match with organizational processes and standards
Mediating conflicts within the community
Informing members regarding management concerns
Do you have additional comments?
Please contact
[email protected]
if you have any questions regarding this survey.
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